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  2. 1. General Questions

Why is one of my mugs a different size than another of the same style?

Sunset Hill Stoneware mugs and steins are handmade, so there may be some slight size variations.

Sunset Hill Stoneware products are all handmade, without using molds or slipcasting. Due to the handmade nature of our products, they can vary slightly by size, shape and ounces. However, we inspect our stoneware to make sure it meets our standards. Pieces within a range of 1 oz. are considered acceptable and allowed to ship to you.

If you have any concerns about whether your stoneware is the correct size, contact our customer care team or call 800-509-4662.