When you order stoneware with a new logo or artwork, we charge a set-up fee in order to get it adapted for our mugs. The price of this fee varies depending on the type of artwork you send us, as highlighted in our Terms & Conditions.
Vector files: Artwork that you send as an .EPS, .AI or .PDF file comes with a $150 setup fee. This includes the price of handling and preparing a die for your mug medallions.
Non-vector files: If you send your artwork in a non-vector format like .JPG, .PNG, .GIF or other file types, it costs $200 for the setup fee for the additional labor put into converting your file into a vector image.
Our stock artwork: Sunset Hill Stoneware offers a gallery of stock artwork for you to choose from. Name dropping your business with our stock artwork costs a fee of $25.
No artwork: If you or your business have no artwork, we can provide graphic design services at a rate of $85/hour.
If you reorder using the same artwork you used on a previous stoneware order, we will not charge you the setup fee. If you have any questions about this policy, contact us online or call 800-509-4662.