When you order mugs, your invoice is itemized with the stoneware products you ordered, plus the shipping, artwork and any other applicable fees relating to your order.
When you receive your invoice from Sunset Hill Stoneware, you'll notice a few different line items listed in addition to the stoneware you ordered. Typically, you'll find an artwork setup fee if you submitted new artwork for your custom stoneware mugs or steins, plus a shipping fee. The amount on both of these fees may vary depending on the type of artwork you choose and the shipping carrier and address to which we're shipping your stoneware.
If you have any other questions about invoicing, contact us online.