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  2. 1. General Questions

What is the turnaround time for your stoneware?

The amount of time it takes us to produce your custom mugs or beer steins can vary throughout the year.

Sunset Hill Stoneware is one of the fastest pottery producers in the industry. However, our ceramic coffee mugs still take time to make if you want to feel the quality in every sip you take.

The turnaround time for your stoneware typically ranges from 5-7 weeks. However, during our busy season in the second half of the year, our turnaround time can be more than 7 weeks. It depends on how busy we are, but there is no guarantee of what our turnaround time will look like at any given point.

To get an idea of what our turnaround time is in real time, contact us online or call 800-509-4662 to speak to a member of our customer care team.